Terms of Use
We follow rules in whatever we do.
Terms of Use for Nadima Systems Ltd
Last Update: 13th June 2025
Welcome to Nadima Systems Ltd ("we", "us", "our"). By accessing or using our website, products, and services, you agree to abide by the following Terms of Use ("Terms"). Please read these Terms carefully before using any of our services or purchasing any products.
By using our website, you consent to be bound by the practices described in this Terms of Use.
1. Introduction
Nadima Systems Ltd is a professional tea supplies company incorporated under Cap 486 of the Laws of Kenya. We are committed to providing high-quality products and services to meet the diverse needs of our clients, which include overseas markets, corporate entities, public institutions, government bodies, schools, non-governmental organizations (NGOs), and individual customers. By using our services, you agree to these Terms of Use.
2. Services Provided
We primarily deal with supplies of high quality teas, grown and processed in the Kenyan highlands.
3. Eligibility
By accessing or using our services, you affirm that you are at least 18 years old, have the legal capacity to enter into contracts, and that all information you provide is accurate and truthful. If you are using the services on behalf of a business, government body, or other organization, you represent and warrant that you are authorized to bind that entity to these Terms.
4. Use of the Website
You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable local, national, or international law.
- Infringing on intellectual property rights.
- Uploading or transmitting harmful or disruptive content (e.g., viruses, malware).
5. Product Orders and Purchases
Pricing: Prices for our products are subject to change without notice. All prices listed are usually in Kenyan Shillings (KES) unless stated otherwise.
Payment: Payment for products can be made through the payment methods agreed upon during contractual engagement or via direct invoicing for larger orders. By placing an order, you agree to pay the listed price plus any applicable taxes, shipping, and handling fees.
Shipping and Delivery: We strive to fulfill all orders in a timely manner. However, delivery times may vary depending on location, availability, and other factors. We are not responsible for delays caused by third-party carriers or circumstances beyond our control.
Returns and Refunds: We offer a return policy for defective or incorrect products. If you receive an item that is damaged or not as described, please contact us within 14 days for a resolution. Refunds or replacements may be offered at our discretion.
6. Intellectual Property
All content, designs, logos, trademarks, and other intellectual property on the Nadima Systems' website are owned by Nadima Systems Ltd or its licensors. You agree not to copy, modify, distribute, or otherwise use any of our intellectual property without our prior written consent.
7. Privacy and Data Protectiony
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of your data in accordance with our Privacy Policy.
8. Limitation of Liability
Nadima Systems Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including but not limited to loss of profits, business interruption, or loss of data.
9. Indemnity
Nadima Systems Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including but not limited to loss of profits, business interruption, or loss of data.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the Laws of Kenya. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
11. Changes to the Terms
We may update or modify these Terms of Use at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms regularly for any changes. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:
Nadima Systems Ltd
Kenneth Matiba Road, Shirikwa House
2nd Floor. Suite 2A
P.O. Box 16601-00100
Nairobi Kenya.